AI Reception

Live Call View

Watch the AI qualify a caller and decide whether to book, reject, or escalate.

Current caller

Mark Evans

07700 900456

Intent 98%

Issue

Boiler not firing

Postcode

CF14 2AA

Urgency

Emergency

AI Decision

Engineer notified

AI: Hi, you’re through to the booking assistant. What do you need help with today?

Customer: My boiler is not firing and I’ve got no heating.

AI: I can help. Is there any smell of gas or visible leak?

Customer: No smell of gas, just no heating.

AI: Thanks. This sounds urgent. I’ll alert the engineer and offer the next emergency slot.